Shipping policy
Last Updated: December 30, 2025
Thank you for shopping with ActivArmour. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing
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Orders are typically processed within 1–3 business days after payment confirmation.
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Orders are not processed on weekends or public holidays.
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You will receive an order confirmation email once your order is placed.
2. Shipping Timeframes
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Estimated delivery time is 5–10 business days, depending on your location.
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Delivery times are estimates and may vary due to courier delays, weather conditions, or other external factors.
3. Shipping Charges
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Shipping fees (if applicable) are calculated and displayed at checkout.
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Any promotional free shipping offers will be clearly mentioned on the website.
4. Order Tracking
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Once your order has been shipped, you will receive a tracking number via email.
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Tracking information may take up to 24–48 hours to become active.
5. Incorrect Address
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Customers are responsible for providing accurate shipping details.
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ActivArmour is not responsible for orders delayed or lost due to incorrect or incomplete addresses.
6. Undeliverable or Returned Packages
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If an order is returned to us due to incorrect address or failed delivery attempts, re-shipping costs may apply.
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Refunds will not be issued for undeliverable packages unless the product qualifies under our Return & Refund Policy.
7. Lost or Delayed Shipments
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If your order has not arrived within the estimated timeframe, please contact us at hello@activarmour.com within 7 days of the expected delivery date.
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We will work with the courier to investigate the issue.
8. Customs, Duties & Taxes
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Any customs duties, taxes, or fees imposed by local authorities are the responsibility of the customer.
9. Contact Information
For shipping-related questions, please contact us at:
By placing an order with ActivArmour, you agree to this Shipping Policy.